Zappos.com is a online company that sells a wide variety of apparel and shoes. They are one of the fastest growing online companies and have accomplished this feat by their superior customer service. As someone who shops on the internet quite a bit, its refreshing to find a company that actually places the consumers needs ahead of their own. I have been following their business practices and the implementation of their company culture for some time. It helps me personally and in business to have examples of what I would like to be and strive for that goal. Zappos.com is one of the companies that I follow closely to try and mirror their effort. Recently they have announced a two day seminar or boot camp where they will be sharing some of their best practices about how you can create a strong culture at YOUR company. For anyone who is interested in attending, you can find details here: http://www.zapposinsights.com/live/
I am hoping to attend both for the benefit of our company and the personal growth that I could receive. Hope to see you there.
